Abstract :

This research study aimed to examine the manager’s management style, including the parameters such as the autocratic, consultative, democratic, and laisse – faire, at North Park Noodle House. Additionally, it explored the relationship between manager’s management style , and employees’ satisfaction and productivity. The study sought to determine whether there were significant relationships between the manager’s management style and the level of employees’ satisfaction, as well as between the manager’s management style and employees’ productivity. Furthermore, it examined the connection between employees’ satisfaction and employees’ productivity. This study employed a descriptive-correlational research design, focusing on the manager’s management style, employees’ satisfaction, and employees’ productivity as the key variables. The findings revealed a significant relationship between the manager’s management style in terms of democratic, and laisse- faire and the level of employees’ satisfaction, while parameters such as autocratic and consultative showed that there were no significant relationship with employees’ satisfaction. Additionally, the results showed that the level of productivity was only influenced by the manager’s management style in terms of laisse – faire and the three other factors were not significant. Lastly, the study confirmed that employees’ productivity is also dependent on employee satisfaction, highlighting that higher satisfaction resulted to increased productivity.

---

Keywords :

Manager’s management style, employees’ satisfaction, employees’ productivity, casual dining restaurants.

---

References :

1. Albright, D. (2020). “Boost Employee Productivity with These Proven Strategies”. Hubstaff blog. Access date: October 10, 2020. Retrieved from: https://blog.hubstaff.com/employee-productivity/
2. Bacuta G. (2016), Management style as a triggering factor for organization effectiveness and efficiency. University, Sibiu, Romania,
3. BasuMallick, C. (2020), What Is Job Satisfaction? Definition, Factors, Importance, Statistics, and Examples. Toolbox | HR. Access date: October 20, 2020. Retrieved from: https://www.toolbox.com/hr/engagement-retention/articles/what-is-job-satisfaction/
4. Benerayan, J. (2015). Job Satisfaction, Organizational Commitment and Customer. Relationship Management Strategies among Professional Sales Representative in the First District of Laguna. University of Perpertual Help System Laguna. Binan City, Laguna
5. Bethana, Z. (2018), Why Job satisfaction is an Important Phenomenon of the Vicious Circle? Access date: October 20, 2020. Retrieved from https://www.entrepreneur.com/article/310608
6. Chowdhury R. (2014), A Study on the Impact of Leadership Styles on Employee Motivation and Commitment. Patil University. Navi, Mubai.
7. Cifuentes, I. & Leon, M. (2014). Influence of Management Styleon Employee Views of Corporate Reputation. Application to Aufit Firms. BRQ Business Research Quarterly. Volume 17, Issue 4, October–December 2014, Pages 223-241
8. Galang, M. (2018). Management Style and Level of Job Satisfaction of then Employees of Princess Hannah’s Catering Service. University of Perpertual Help System Laguna. Binan City, Laguna
9. Gupta B. & Parmar, S. (2018). Effect of Performance Appraisal on Employee Activity in an Automation Solution Company. Journal of Management Research and Analysis (JRMA). ISSN: 2394-2770, Impact Factor:4.878, Volume 05 Issue 02, June 2018, Pages: 151-158
10. Hanaysha, J. (2016). Improving Employee Productivity Through Work Engagement: Evidence from higher education sector. Management Science Letters. 6. 61-70. 10.5267/j.msl.2015.11.006.
11. Harley, K. (2016). Importance of Employee Satisfaction. Access date: October 20, 2020. Retrieved from https://ukdiss.com/litreview/the-importance-of-employee-satisfaction-management.php?vref=1
12. Harnes, J. (2018). “The Importance of Employee Productivity”. BizBluent. Access date: September 29, 2020. Retrieved from: https://bizfluent.com/info-8292773-importance-employee-productivity.html
13. Hattangadi, Vidya (December 2015). “Theory X & Theory Y” (PDF). International https://bizfluent.com/info-8292773-importance-employee-productivity.html
14. Hulin, C. L., & Judge, T. A. (2017). Job Attitudes. In W. C. Borman, D. R. ligen, & R. https://smallbusiness.chron.com/4-styles-service-restaurant-business-22923.html
15. Hyun, Sungmin (November 2016). Re-examination of Herzberg’s Two Factor Theory Of Motivation in the Korean Army Food Service Operation. IOWA State University.
16. Klimoski (Eds.), Handbook of psychology: Industrial and organizational psychology (pp. 255-276). Hoboken, NJ: Wiley.
17. Johnson R (2020). 4 Styles of Service in the Restaurant Business. Journal of Recent Research Aspects. 2: 20–21.
18. Johnson R (2020). What Makes Up Employee Satisfaction? https://smallbusiness.chron.com/up-employee-satisfaction-22231.html Theory A – https://mpra.ub.uni-de/74265/1/MPRA_paper_74265.pdf
19. Jones M. (2018). Best Management Styles and How to Use Them. Breathe. Access date: October 20, 2020. Retrieved from https://www.breathehr.com/blog/topic/business-leadership/best-management-styles-and-how-to-use-them
20. Kamau, H. (2013). Fringe, Benefits Effects on Employee Productivity in the Public Sector (A Case of State Department of Water, Nairobi County, Kenya). Kenyatta Universitry. , Nairobi County, Kenya
21. Kenton, W. (2019). “What Is Productivity?”. Access date: October 11, 2020. Retrieved from:

https://www.investopedia.com/terms/p/productivity.asp

22. Li, L. & Zhang, C. (2014). Employee Satisfaction, Labor Market Flexibility, and Stock Returns Around the World. European Corporate Governance Institute (ECGI) – Finance Working Paper No. 433/2014
23. Nwannebuife, A. (2017). Effect of Employee Motivation on Organizational Productivity (A Study of May & Baker Plc, Ota, Ogun State, Nigeria). Covenant University. Ota, Ogun State, Nigeria
24. F. & Isong, E. (2016). Management Styles and Employees’ Performance in Small Business Enterprises in Akwa Ibom State, Nigeria. International Journal of Small Business and Entrepreneurship Research. Vol.4, No.1, pp.51-61,
25. Palmes, L. (2015). Leadership Styles of Managers and Employees Motivational Drives and Engagement. University of Perpertual Help System Laguna. Binan City, Laguna
26. Qutaishat, F. Et. Al. (2012). The Effect of ERP Successful Implementation on Employees’ Productivity, Service Quality and Innovation: An Empirical Study in Telecommunication Sector in Jordan. International Journal of Business and Management. 7. 10.5539/ijbm.v7n19p45.
27. Ramamoorthy A. (2019) Will Affiliative Leadership help you conquer your workplace? UpShotly. Access date: October 20, 2020. Retrieved from https://www.upshotly.com/blog/will-affiliative-leadership-help-you-conquer-your-workplace
28. Ramos, P. Et. Al. (2016). Exploring the Management Style of Brazilians Project Managers. International Journal of Project Management. Volume 34, Issue 6, August 2016, Pages 902-913
29. Regine J. (2017). Importance of Employee Satisfaction. Management Study Guide. Access date: October 20, 2020. Retrieved from: https://www.managementstudyguide.com/importance-of-employee-satisfaction.htm
30. Reley (2017), What are Management Styles? HR Zone. Access date: October 20, 2020. Retrieved from https://www.hrzone.com/hr-glossary/what-are-management-styles
31. Richman, J. (2015), When It Makes Sense to Be A More Authoritative Leader. Fast Company. Access date: October 20, 2020. Retrieved from https://www.fastcompany.com/3047627/when-it-makes-sense-to-be-a-more-authoritative-leader
32. Rouse, M. (2020). “Employee Productivity”. What is.com. Access date: October 9, 2020. Retrieved from: https://whatis.techtarget.com/definition/employee-productivity
33. Smith R. (2020). “Productivity”. Workplace. Access date: October 10, 2020. Retrieved from: https://www.workplacetesting.com/definition/309/productivity
34. Zarch (2015), 6 Management Styles to Lead Effectively: Overview and Examples. Career Guide. October 20, 2020. Retrieved from https://www.indeed.com/career-advice/career-development/management-styles.