The Influence of Technology Acceptance Model on Intention to Use Electronic Government Systems with Trust as a Mediation Variable (Study of the General Election Commission Secretariat State Civil Apparatus in Lampung Province)

/in /by

The General Election Commission is a national, permanent and independent election organizing institution which is tasked with carrying out elections and has working areas throughout the territory of the Unitary State of the Republic of Indonesia. The problem that occurs in the research object is that the Technology Acceptance Model and electronic-based government systems create a gap for employees with various conditions of ability to use technology that continues to develop. The aim of this research is to determine the influence of the Technology Acceptance Model on the intention to use an electronic-based government system with trust as a mediating variable in the state civil apparatus of the General Election Commission Secretariat in Lampung Province.

This research is quantitative research and was analyzed using Structural Equation Modeling (SEM) analysis. The data used in this research was obtained from the results of questionnaire testing on 251 employees from the State Civil Apparatus Secretariat of the General Election Commission in Lampung Province who were sampled in the research using the Stratified random sampling technique. The results obtained from this research are that Perceived Ease of Us (PeoU) has a positive and significant effect on the intention to use SPBE, Perceived Usefulness (PU) has a positive and significant effect on the intention to use SPBE, Perceived Ease of Us (PeoU) has a positive and significant effect on trust in SPBE, Perceived Usefulness (PU) has a positive and significant effect on trust in SPBE, Trust in SPBE has a negative and insignificant effect on intention to use SPBE, Trust in SPBE is unable to mediate the influence of Perceived Ease of Us (PeoU) on intention to use SPBE and Trust in SPBE is not able to mediate the influence of Perceived Usefulness (PU) on intention to use SPBE.