Relationship of AIDA Model towards Data Analytics Capabilities, Marketing Strategies and Digital Marketing Performance on Small and Medium Enterprises (SMEs)
AIDA Model (Action, Interest, Desire and Action) is one of the most used and popular steps being used and examine when focusing on consumer purchase decision-making processes. By looking on the relationship between AIDA Model’s steps and how much they influence marketing strategies, the research would like to finally examine if the relationship is mediated by the abilities of the SMEs digital marketing players and in the end to the digital marketing performance consist of financial and non-financial performance. The research concluded that SMEs in Sarawak still yet able to fully utilized most of the steps in AIDA Model for the benefits of their digital marketing strategies. However, their capabilities and realization towards the important of data analytics especially those that provided by digital marketing platforms and tools seems to have positively impacting their marketing strategies and therefore digital marketing performance.

