Madrasah Excellent Service Management in Improving Customer Satisfaction
This research addresses the evolving challenges faced by Islamic educational institutions, emphasizing the crucial need for timely adaptation to technological advancements. Focused on MTsN 1 Tulungagung and MTsN 2 Blitar, the research investigates the impact of excellent services on customer satisfaction through planning, implementation, evaluation, and follow-up actions. Utilizing a qualitative multisite research design, data […]